Easy Way to Report Streetlight Outages

Duke Energy maintains numerous streetlights in our neighborhood to help promote safety and security. If you notice that a light has burned out or isn’t working properly, it’s easy to request a repair online. Just navigate to www.duke-energy.com/north-carolina-business/service/streetlight-outage.asp and follow the simple directions. Or if that web address is too long, just go to www.duke-energy.com and in the search box type in “streetlight outage”.

Remember, never touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed. If you see a hazardous condition such as a wire hanging low or on the ground, stay away from it and immediately call 800-POWERON (800-769-3766).